In 2014, the average contingent share of respondents’ workforce was 22%; buyers expect that share to rise to 25% by 2016 and 30% by 2024. Over the next ten years, the types of contingent labour likely to see the biggest increase are high‐skilled occupations, Statement of Work(SOW), offshore labour and outsourced functions; least likely to see increased usage are low‐skilled occupations. Overwhelmingly, the biggest concern buyers have with respect to contingent labour over the next ten years is skill shortage.
Top factors motivating use of contingent work among buyers include variable workload levels, rapid growth, and lower risk with “try before you buy.”
Out of 17 selected supplier management strategies, four strategies were determined to be most notable for potential future growth: ‘including Contingent Workforce (CW) in strategic planning’, trying out new suppliers, Recruitment Process Outsourcing and ‘including SOW in CW management’. Additionally, although only 8% of buyers use online staffing currently, another 8% are considering using it in the next 2 years; that penetration for this relatively new service has occurred despite more than half of buyers being completely unaware of it.
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When asked to name their best strategic or tactical decision ever, buyers overwhelmingly said it was the adoption of Vendor Managed Services (VMS) and/or (Managed Service Provider) MSP. But when asked to rate their current VMS and MSP, buyers were just lukewarm. Still, they liked these services better than their primary staffing supplier or job board.
Overwhelmingly, buyers report ‘worker quality’ to be their top consideration when choosing a staffing supplier. Worker quality was the number one consideration for 38% of respondents, and 68% selected it as one of their top three considerations.
Staffing Industry Analysts is the global advisor on contingent work. Known for its independent and objective insights, the company’s proprietary research, award-winning content, data, support tools, publications, and executive conferences provide a competitive edge to decision-makers who supply and buy temporary staffing. In addition to temporary staffing, Staffing Industry Analysts also covers related staffing sectors.
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